Refund policy

MakersKapture Return & Refund Policy

 

Thank you for shopping with MakersKapture. We take pride in offering unique, quality-crafted products. Please read our return and refund policy carefully before making a purchase.

 

All Sales Are Final

 

Due to the nature of our products, all items sold are final sale. We do not accept returns, exchanges, or cancellations once an order has been placed.

 

Exceptions for Damaged or Defective Items

 

While all sales are final, we want you to be completely satisfied with your purchase. If your item arrives damaged or defective, please contact us within 3 days of delivery at makerskapture@gmail.com with the following:

 

• Your order number

• A clear photo of the damaged or defective item

• A brief description of the issue

 

If approved, we will offer a replacement or a store credit, depending on the situation.

 

Lost or Stolen Packages

 

MakersKapture is not responsible for lost or stolen packages after they have been marked as delivered. Please ensure your shipping address is correct and secure.

 

Contact Us

 

If you have any questions about your order, feel free to reach out to us at:

Email: makerskapture@gmail.com

Business Hours: Monday–Friday, 9 AM – 5 PM